Privacy & Data Notes

CopperLarks Coffee Vans respects your privacy and manages data responsibly in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This notice explains what personal information we collect, how we use it, and the choices available to you.

Information We Collect

When you make an enquiry, booking, or send us a message through our website, we may collect:

• Your name, email address, and contact number.
• Details about your event or request, such as date, time, and location.
• Any optional notes you provide for access, setup, or catering details.

How We Use Your Information

We process your information solely to manage your enquiry, confirm bookings, and respond to questions. We may also store minimal records of past communication for scheduling and invoicing purposes. No marketing messages are sent unless you have specifically asked to receive updates.

Data Security & Storage

All personal data is stored securely on password-protected systems. We do not share or sell your information to third parties. Access to data is limited to operational staff who manage bookings. Electronic messages are deleted when no longer relevant, and archived files are reviewed annually.

Your Rights

You may request a copy of your personal data, correction of any inaccuracies, or deletion where applicable. You also have the right to withdraw consent at any time. To exercise these rights, please contact us using the details below:

• Email: [email protected]
• Phone: +44 1176 439 582
• Address: 12 Colston Avenue, Bristol BS1 4ST, England

If you have a concern about how we handle your information, you can raise it with the UK Information Commissioner’s Office (ICO). Further information is available at ico.org.uk.

We review this notice regularly and update it to reflect best practice and current legal standards.